Integrate seamlessly with other apps to maximise the functionality of your Prospa account.
Business owners spin a lot of plates. Which is why having the right business tools for growth to ensure all operations function automatically and seamlessly is essential.
Finding the right leads and connecting with them in a meaningful way requires careful, granular planning and management, as does converting those leads into sales and keeping customers happy in the long term. Plus, you need to stay on top of trends, task management and customer feedback. Prospa’s tools enable you to carry out all these roles without error, meaning you can focus on the bigger picture.
Find
Marketing automation
Spend less time on tedious manual tasks and more on accelerating growth with Prospa’s streamlined marketing automation tools. You’ll be able to find and monitor leads easily – and make internal processes more efficient by sending the hot prospects through to sales.
Reporting and dashboards
Business growth is all about gathering solid data – and then acting on the insights they give you. With Prospa’s reporting and dashboard tools, you’ll have access to the up-to-date metrics and trends you need to drive action.
Task and team management
Take control and help your team hit prospect targets by managing tasks from beginning to end. Prospa enables you to manage things your way, assigning jobs, estimating times, setting due dates – whatever it takes for you to deliver.
SMS campaigns
Did you know that text message campaigns are read by more than 90% of recipients within three minutes and are proven to be super effective? Increase engagement with potential prospects using Prospa’s SMS marketing tool.
Connect
Omnichannel
Prospa’s omnichannel system puts the customer at the heart of everything, whether you’re spearheading a simple, single-channel campaign or going cross-channel at scale. With Prospa, you can stay connected with your target consumers via their preferred touchpoints, wherever they are, whenever suits them, meaning you’ll never miss a chance to connect and create opportunities.
QR code campaigns
Turbocharge customer engagement with QR technology. QR codes give target consumers access to additional mobile-optimised interactive materials, building connections and boosting brand awareness and data.
Unified marketing campaigns
As prospects access your brand through multiple touchpoints, you’ll need a cohesive campaign to ensure they stay connected with your business, your brand, your products and services. Our tools facilitate this intuitively and effectively.
A/B testing
Test different marketing assets to see which perform better with your audience. With A/B testing you can increase email open rates or boost social media engagement, for example, because you’ll understand how your market responds to different approaches.
Contact profiling and dynamic segmentation
Say goodbye to generic, one-size-fits-all campaigns. Using our real-time data and analytics-backed tools, you can connect with consumers more meaningfully because you’ll know exactly how engaged they are, and where they are in the customer cycle
Convert
Landing forms and surveys
Get to know your customers, capture traffic and essential data, and convert landing page visitors into responders with creative forms and surveys that work.
Lead and opportunity management
Nurture leads as they progress from cold to warm to hot. Automatically assign hot leads to sales representatives for conversion, and get notified when prospects engage.
Email newsletters
Send tips, updates and offers about your products and services and build brand credibility and loyalty. Emailing regular newsletters will make your company stand out and encourage readers to buy from your brand.
Signature capture
Electronic signatures are becoming the norm, so this is a vital tool for businesses today and can remove barriers to sale conversion. They speed up processes and keep time-poor, mobile-focused customers happy and loyal.
Real time sales targets
Keeping track of sales against targets is a core principle of any management strategy, and is essential in creating a data-driven business model to enable stronger conversion rates. Making that visible to the whole team motivates and lets them know how well they’re doing.
Keep
Post scheduling
Today’s customers expect the businesses they deal with to have a strong social media presence. Schedule regular posts in advance so that they reach customers via the right channels at peak times. Learn more about your audience, keep relationships strong and increase brand awareness.
Monitor website traffic
Keeping track of website traffic and page views yields a variety of essential data, including dwell time and bounce rates. With this information at your fingertips, you’ll be able to keep in touch with you customers and learn more about them, which will help to shape strategies and future-proof your business.
Web chat automation
Real-time web chat means you can respond to your customers’ needs with one-to-one communication 24/7, meaning they’ll feel looked after and keep coming back for more.
Multi pipeline management
Managing prospects and customers who are at different points on the sales cycle is complex, time-consuming and opens up margins for error. Automating this process enables you to manage multiple pipelines at once.
Business process automation
Automate complex processes and streamline your business. Prospa’s technology-enabled systems mean that you can increase service quality and delivery, while cutting costs.