Understand buyer behaviour, anticipate their needs – and connect on a meaningful level. Prospa’s automated software allows you to develop strong lines of communication and make them work to accelerate business growth.
Stories from our customers
Omnichannel
Prospa’s omnichannel system puts the customer at the heart of everything, whether you’re spearheading a simple, single-channel campaign or going cross-channel at scale. With Prospa, you can stay connected with your target consumers via their preferred touchpoints, wherever they are, whenever suits them, meaning you’ll never miss a chance to connect and create opportunities.
QR code campaigns
Turbocharge customer engagement with QR technology. QR codes give target consumers access to additional mobile-optimised interactive materials, building connections and boosting brand awareness and data.
CSAT and sentiment analysis
Understanding how customers feel about your products or services is essential to maintain a healthy business and reputation. Chart customer satisfaction and other operational metrics on a regular basis to identify trends in performance.
Unified marketing campaigns
As prospects access your brand through multiple touchpoints, you’ll need a cohesive campaign to ensure they stay connected with your business, your brand, your products and services. Our tools facilitate this intuitively and effectively.
A/B testing
Test different marketing assets to see which perform better with your audience. With A/B testing you can increase email open rates or boost social media engagement, for example, because you’ll understand how your market responds to different approaches.
Contact profiling and dynamic segmentation
Say goodbye to generic, one-size-fits-all campaigns. Using our real-time data and analytics-backed tools, you can connect with consumers more meaningfully because you’ll know exactly how engaged they are, and where they are in the customer cycle
